Frequently Asked Questions

Q. Can VeriDoc send a licensure verification statement to any medical or osteopathic licensure board in the United States?

A. Yes, through VeriDoc you can send a verification statement to any of the 66 U.S. medical and osteopathic boards located in the continental U.S., as well as the medical and osteopathic boards located in Guam and the U.S. Virgin Islands.

Q. What does VeriDoc do?

A. VeriDoc is an online medical licensure verification service. VeriDoc acts as an agent of the state medical or osteopathic board to process its written license verification statements (also known as letters of good standing) to be sent to another state medical or osteopathic board. VeriDoc is primarily for use by physicians, or their agents, to send verification of state medical licensure to state medical and osteopathic boards. Physicians usually utilize VeriDoc in conjunction with application for state licensure.

Q. I am a Physician Assistant, can I use VeriDoc?

A. Yes, for some of our participating boards. Not all of VeriDoc’s participating boards utilize VeriDoc to process their Physician Assistant licenses. Please go to www.veridoc.org and click on the blue link in the middle of the page entitled 'Create and send verification’ in order to do a search for your PA license. If the license appears, you may continue through the request process and verify it through VeriDoc.

Q. I am a credentialing agent for a hospital, clinic or employer, can I use VeriDoc to get verification of licensure for my records?

A. No. VeriDoc can only process written license verification statements to be sent to state medical and osteopathic licensure boards located within the United States. You will need to contact the licensing board directly with your request.

Q. Can VeriDoc verify a license verbally?

A. No. VeriDoc passes the information in written form only to the state medical board selected in Step 3.

Q. This is my first time on VeriDoc, how do I get started?

A. If this is your first time on VeriDoc, you may want to click on the blue link in the middle of the home page entitled ‘Read the overview’. This will provide you with additional information on the VeriDoc process. If you are already familiar with our process, you may simply click on the blue link entitled ‘Create and send verification’. This will take you through the very user friendly four step process.

Q. Do I need a user name and password to use VeriDoc?

A. No, simply go to our home page at www.veridoc.org and click on the blue link in the middle of the page entitled ‘Create and send verification’. This will take you through our very user friendly four step process.

Q. What is a ‘participating board’?

A. A participating board is a state medical or osteopathic board that contracts with VeriDoc to process its license verification statements (also known as letters of good standing). VeriDoc is continually working with new boards. In fact, a few more should be joining the system shortly. To see a full list of our participating boards, please click here.

Q. Which state boards accept verifications processed through VeriDoc?

A. All of them. You may request that verification of a license issued by our participating boards be sent to any and all state medical or osteopathic boards within the United States. A complete list of the medical and osteopathic boards located in the United States can be found in the drop down menu in Step 3 of the process.

Q. I need to send my verification to Canada or overseas, can I do this through VeriDoc?

A. No. At this time, VeriDoc cannot send verifications internationally. VeriDoc is only able to process verifications that are to be sent to state medical and osteopathic boards located in the United States. To send verification internationally, you will need to contact the licensing board directly with your request.

Q. I have a form from the state board to which I am applying for licensure. Can I still use VeriDoc?

A. Yes. VeriDoc sends the verifications to the receiving boards electronically; therefore, VeriDoc cannot complete forms. However, you may still use VeriDoc to send verification of your licensure because all of the state medical and osteopathic boards will accept verifications processed through VeriDoc in lieu of their form being completed. Of course, you may confirm this with the state board to which you are applying.

Q. How long does it take for a verification to reach the receiving board?

A. Literally, minutes. VeriDoc processes its verifications electronically immediately after the transaction is completed. Once you receive a confirmation number, the verification is sent to an email box at the receiving board’s office that has been specifically designated to receive verifications from VeriDoc.

Q. I used VeriDoc to send verification of my licensure, but the receiving board says they did not receive it or have misplaced it. What do I do?

A. Contact us at support@veridoc.org and provide us with the name of the physician, the name of the receiving board, and which state license verifications were not received by the board. It is also helpful if you can provide the date of the transaction and/or the confirmation number. Once we locate the transaction in our system, we will resend the verification electronically to the receiving board at no additional cost to you.

Q. I hold several state medical licenses in the United States, but not all of them appear in Step 2. Can I verify the status of all of my licenses through VeriDoc?

A. Maybe not, yet. VeriDoc can only verify the status of those licenses that have been issued by our participating licensure boards. For example, if you have a license in the state of North Dakota (or any other participating state licensure board), you would be able to send verification of your North Dakota license to ANY state medical or osteopathic board in the continental United States, as well as Guam and the US. Virgin Islands. If you hold a license through a state medical or osteopathic board that is not a participating board with VeriDoc, you will need to contact that licensing board directly with your request.

Q. I have a license from one of your participating boards, but it is not appearing for me in Step 2. What do I do?

A. Contact us at support@veridoc.org and let us know what state license you are missing. We can complete a more thorough search of our database to see if we can locate your license and the reason it is not appearing for you. In most instances, we can work with our participating boards to resolve the issue so that you may complete your transaction through VeriDoc in a timely manner.

Q. I want to send verification to a state medical board located within the United States, but it is not appearing in the drop down menu in Step 3. What do I do?

A. The VeriDoc system does not allow you to send verification of a license to the board that issued that license. For instance, you cannot send verification of the status of your North Dakota license to the North Dakota State Board of Medical Examiners. The VeriDoc system is designed this way as a protection for the user – you should not have to pay a fee to send a verification statement to a board that already has that information in its files.If, for example, a North Dakota license is identified in Step 2 (the search of licenses in our system) then the North Dakota State Board of Medical Examiners is eliminated from the drop down list of board in Step 3 to whom verification can be sent. In order to proceed, you will simply need to de-select the North Dakota license (or licenses) that appeared in Step 2. The North Dakota State Board of Medical Examiners will then appear in the drop down list of boards in Step 3 to which you can send verifications.

Q. What does VeriDoc cost and how I do I pay for the service?

A. Each participating medical and osteopathic board sets its own fee for issuing license verification statements through VeriDoc. A separate verification statement will be produced for each board from whom you have selected in Step 2 of the process. Since some boards charge more than others, your total bill will depend on: 1) the number of licenses you need to have verified; and 2) which boards issued those licenses. To see a complete list of our participating boards and their respective fees click here. You will pay for the verifications via credit card in Step 4 of the process. VeriDoc accepts Visa, Mastercard, American Express and Discover.

Q. I have a temporary and a permanent license issued from the same state. I need both verified, will I be charged a fee for each license verified?

A. No. The fees are charged per state board. Therefore, if you have multiple licenses issued from the same state, the fee is only charged once. However, if you have two licenses issued from two different states, you will be charged the fee for each issuing state board. For example, the fee for a verification of two licenses (a temporary and permanent license) issued from North Dakota would be $30.00. The fee for verification of two licenses (a temporary license in North Dakota and a permanent license in Florida) would be $55.00 ($30.00 for the North Dakota license verification and $25.00 for the Florida license verification). To see a complete list of our participating boards and their respective fees click here.

Q. Will I receive an e-mail confirmation once my transaction has been completed?

A. Yes, VeriDoc does provide email confirmation of the transaction.  Further, the last page of the transaction may also serve as your receipt and also provides you with the confirmation number for the transaction. Please make sure you keep a copy of this page or the emailed confirmation for your records.

Q. Is it possible for hospitals, insurance companies, physician placement firms, or members of the public to verify the status of my license through VeriDoc?

A. No. VeriDoc is designed for the sole purpose of expediting licensure verifications to medical and osteopathic licensing boards.

Q. Is VeriDoc considered ‘primary source’?

A. Yes. The passing of information through an agent who has a contractual relationship with the approved source (the medical board) meets NCQA standards. VeriDoc is an agent of each of our participating boards by a contractual relationship.